The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized modification and loss of data due to a missing capability check on several functions in the /includes/ajax-functions.php file all versions up to, and including, 1.6.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to perform multiple administrative actions, such as replying to arbitrary tickets, updating the status of any post, deleting any post, adding notes to tickets, flagging or unflagging tickets, and adding or removing ticket participants.

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required Low

Scope Unchanged

Confidentiality Impact High

Integrity Impact High

Availability Impact None

User Interaction None

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

The EPSS score is 0.00392.

Exploitation none

Automatable no

Technical Impact total

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions
logoninc KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin unaffected
Version Status Constraints
0 affected ≤ 1.6.6

Configuration 1 [-]

cpe:2.3:a:logon:kb_support:*:*:*:*:*:wordpress:*:*

No data.

No data.

Project Subscriptions

Vendors Products
Cagdasdag Subscribe
Kb Support Wordpress Help Desk And Knowledge Base Subscribe
Logon Subscribe
Kb Support Subscribe
Advisories
Source ID Title
EUVD EUVD EUVD-2024-49255 The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized modification and loss of data due to a missing capability check on several functions in all versions up to, and including, 1.6.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to perform multiple administrative actions, such as replying to arbitrary tickets, updating the status of any post, deleting any post, adding notes to tickets, flagging or unflagging tickets, and adding or removing ticket participants.
Fixes

Solution

No solution given by the vendor.

Workaround

No workaround given by the vendor.

References
Link Providers
https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3164784%40kb-support&new=3164784%40kb-support&sfp_email=&sfph_mail= cve-icon cve-icon
https://www.wordfence.com/threat-intel/vulnerabilities/id/5fb90b3b-08bd-4887-a6bf-054b42d3e403?source=cve cve-icon cve-icon
History

Wed, 08 Apr 2026 18:30:00 +0000

Type Values Removed Values Added
References

Wed, 08 Apr 2026 17:45:00 +0000

Type Values Removed Values Added
Description The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized modification and loss of data due to a missing capability check on several functions in all versions up to, and including, 1.6.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to perform multiple administrative actions, such as replying to arbitrary tickets, updating the status of any post, deleting any post, adding notes to tickets, flagging or unflagging tickets, and adding or removing ticket participants. The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized modification and loss of data due to a missing capability check on several functions in the /includes/ajax-functions.php file all versions up to, and including, 1.6.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to perform multiple administrative actions, such as replying to arbitrary tickets, updating the status of any post, deleting any post, adding notes to tickets, flagging or unflagging tickets, and adding or removing ticket participants.
References

Mon, 10 Feb 2025 16:30:00 +0000

Type Values Removed Values Added
First Time appeared Logon
Logon kb Support
CPEs cpe:2.3:a:logon:kb_support:*:*:*:*:*:wordpress:*:*
Vendors & Products Logon
Logon kb Support

Tue, 01 Oct 2024 16:30:00 +0000

Type Values Removed Values Added
First Time appeared Cagdasdag
Cagdasdag kb Support Wordpress Help Desk And Knowledge Base
CPEs cpe:2.3:a:cagdasdag:kb_support_wordpress_help_desk_and_knowledge_base:*:*:*:*:*:*:*:*
Vendors & Products Cagdasdag
Cagdasdag kb Support Wordpress Help Desk And Knowledge Base
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'total'}, 'version': '2.0.3'}

Tue, 01 Oct 2024 07:45:00 +0000

Type Values Removed Values Added
Description The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized modification and loss of data due to a missing capability check on several functions in all versions up to, and including, 1.6.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to perform multiple administrative actions, such as replying to arbitrary tickets, updating the status of any post, deleting any post, adding notes to tickets, flagging or unflagging tickets, and adding or removing ticket participants.
Title KB Support – WordPress Help Desk and Knowledge Base <= 1.6.6 - Missing Authorization to Authenticated (Subscriber+) Multiple Administrator Actions
Weaknesses CWE-862
References
Metrics cvssV3_1

{'score': 8.1, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N'}

Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: Wordfence

Published:

Updated: 2026-04-08T16:56:26.118Z

Reserved: 2024-09-06T19:19:03.349Z

Link: CVE-2024-8548

cve-icon Vulnrichment

Updated: 2024-10-01T15:40:23.013Z

cve-icon NVD

Status : Modified

Published: 2024-10-01T08:15:03.400

Modified: 2026-04-08T18:22:40.577

Link: CVE-2024-8548

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses